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FAQs for fleets

  • Where can I get RFID cards?
  • Can I use existing RFID cards from other providers?
  • Where can I find the UID on my RFID card?
  • Can a vehicle have multiple RFID cards?
  • Why can't I charge with my RFID card?
  • What should I do if an RFID card is lost?
  • Can I reactivate a deactivated RFID card?
  • Can I charge with Autocharge instead of an RFID card?
  • Which vehicles can charge via BGL Charge?
  • Do my drivers need their own account?
  • How do I get an agreement with a site?
  • Can I terminate an agreement?
  • Who sets the charging prices at a site?
  • Do the displayed charging costs include VAT?
  • When and how do I receive my invoice?
  • How do I delete a fleet?

Which vehicles can charge via BGL Charge?

BGL Charge is used to charge trucks in vehicle categories N2 and N3, that is, commercial vehicles for transporting goods weighing over 3.5 t. By contrast, cars and light vans in category N1 are not supported.

If the model of your truck is not listed in the selection when you are adding the vehicle, please let us know at support@depotcharge.com so that we can add it.

1.Related articles

  • →Permitted vehicle types
  • →Add a vehicle
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