Site map in the Hub and the driver app

On the map, you see all charging sites on the platform together with your agreement status for each site, so you can find a suitable site in a few seconds.

1.Step by step

  1. 1.
    First, select Fleet manager in the top left and then open Map in the sidebar, where the sites are shown as pins.
  2. 2.
    Next, select your fleet from the drop-down list at the top left so that the map displays the agreement status for that specific fleet.
  3. 3.
    Use + and − at the bottom left to zoom in or out on the map.

    Above these are additional buttons without labels, the topmost of which opens the search corridors.

    A search corridor shows all users the area in which a fleet is looking for a charging site, thereby alerting depot operators to your needs.

    The second button switches to satellite view, the third displays the map in full screen, and the fourth centres the map on your location.

  4. 4.
    To perform a targeted search, enter a town or a street in the Search by town or street field.
  5. 5.
    If you wish to narrow down the selection further, click the filter icon to the right of the search field.
  6. 6.
    Next, click on a pin to open a window at the right edge of the screen, showing the site details, such as opening hours, facilities, and images.

    You will first see the Details tab, and immediately next to it you will find the Charging points tab.

  7. 7.
    Finally, click the info icon in the bottom left, as the Legend explains the colours of the pins.
    • Grey indicates No agreement yet.
    • Light green indicates Agreement offer available.
    • Dark green indicates Active agreement.

2.Result

You can see at a glance which sites you are permitted to charge at, where an offer is available, and where no agreement is yet in place. A light green pin can also indicate an offer for the BGL Charge community, through which you, as a member, can charge at a community tariff.

3.Note on the Driver Web App

Your drivers do not need their own accounts, as they use the Driver Web App directly on their mobile phones. You can find access in the Hub under Fleet manager > Fleets when you open your fleet there.

On the right-hand side of each vehicle, you will find an app login link with the corresponding QR code, which you can simply pass on to the driver.

In the Driver Web App, the driver sees the map with the available sites and those already agreed. From there, they can navigate to the site and charge there directly, filter for sites without uncoupling, view opening hours and details, and contact support if needed.

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